About Standard Bank (Stanbic IBTC)
Banker Entrenchment at Stanbic ibtc
Standard Bank Group (SBG) is a commercial bank headquartered in Johannesburg, South Africa, established in 1862. It provides a wide range of financial services, including banking, insurance, investment, and advisory services. As Africa’s largest bank, SBG is committed to driving the continent’s growth and development. They aim to meet the diverse needs of individuals and businesses in Africa while maintaining strong investor relations and a focus on excellence in all aspects of their operations.
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Summary
- Company: Standard Bank (Stanbic IBTC)
- Job Title: Banker, Entrenchment
- Job Type: Full-time
- Location: NG, LA, Lagos, Ilupeju Industrial Avenue
- Deadline: Not Specified
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Job Title: Banker, Entrenchment
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Job Description
To Improve customer perception of the bank’s services by proactively engaging customers via the telephone (outbound) to understand their individual needs and position a solution (product). Cross sell the bank’s products and services to both existing and new customers (onboarding). To effectively support and deliver excellent service to Personal clients and manage client attrition rate to bring down dormancy rate to the required budget, drive client engagement and channel adoption, engage clients to drive awareness of our Customer Value Proposition to drive customer entrenchment.
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Qualifications
- Minimum of First Degree
- Minimum of 1-2 yearsin depth knowledge of the personal clients and their Financial needs and expectations.
- Knowledgeable in the area of cross sell , customer centric and service oriented to deliver excellent and consistent service to clients.
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Additional Information
Behavioural Competencies
- Convincing People
- Providing Insights
- Generating Ideas
- Making Decisions
Technical Competencies
- Customer Understanding
- Product Related Systems
- Product Knowledge
Deadline
Not Specified
Method of Application
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
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